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AGENDA

Global Insurance Claims Management Conference

EVENT SCHEDULE


Event Eve: Tuesday, 05 November 2019

19:30 – 22:00  |  Welcome Reception & Networking


Day One: Wednesday, 06 November 2019

08:30  |  Registration & Networking


08:45  |  Keynote Address
Theme:  Insight into Prevalent Malpractices in Insurance Claims
Speaker | 


09:00  |  The Significance of Efficient Claims Management Operations to the Global Economy
Speaker | 


09:45  |  Claims Leakage and Settlement
Speaker | 


10:30  |  Tea Break & Networking


11:00  |  Understanding Cost Cutting Strategies for Claims Management Procedures
Speaker | 


11:45  |  Detection, Prevention & Management of Claims Fraud

  • What is Insurance Fraud, Cause of Insurance Fraud
  • Types/Nature of Insurance Fraud
  • Human Behaviour & Global Status of Claims Fraud
  • How to Detect, Prevent & Manage Claims Fraud

Speaker | Anal GAUTAM, Head, Claims Department, NLG Insurance Company Ltd., NEPAL


12:30  |  Business Lunch


13:30  |  Technical Advances in the Fight Against Fraud

  • New Risks to the Industry – Focus on Organised Crime
  • Technology Used Against Insurance Companies
  • The Use of Artificial Intelligence and other Ways to Detect and Prevent Fraud

Speaker | George PAXTON, Global Fraud Manager, AXA – Global Healthcare, UK


14:15  |  Upholding Customer Satisfaction In the Insurance Claims Sub-Sector
Speaker | 


15:00  |  End of Day One

Light Refreshment & Networking




Day Two: Thursday, 07 November 2019

08:30  |  Registration & Networking


09:00  |  Maintaining Technological Development Within the Insurance Sector
Speaker | 


09:45  |  The Importance of Efficient Claims Handling Activities in Claims Management Operations
Speaker | 


10:30  |  Tea Break


11:00  |  Automating Pended Claims Processing in Real Time
Speaker | 


11:45  |  The Influence of Cyber Risk on Claims Management
Speaker | 


12:30  |  Business Lunch


13:30  |  The Cost Efficiency of Outsourced Operational Claims Handling Activities
Speaker | 


14:15  |  Saving Insurers Cost Through Efficient Claim Processes

  • Efficient Claim Process
  • Benefits
  • Reducing Costs

Speaker | Prashant Rai NEUPANE, Head of Claims Department, United Insurance Co. Ltd., NEPAL


15:00  |  End of Day Two (Closing Remark)

Farewell Drinks & Networking


Schedule is Currently Subject to Change